GENERAL TERMS AND CONDITIONS for the “Tommy Hilfiger LOYALTY PROGRAM”
In effect from: October 2026

ORGANIZER OF THE “TOMMY HILFIGER LOYALTY PROGRAM”

For customers of stores in Greece (physical stores and e-shop), the organizer of the loyalty program “Tommy Hilfiger Loyalty Program” (hereinafter “Program”) is SARKK S.A., 67 Tzavella & Mesogeion Ave., 152 31, Halandri, Athens, TIN: 094526950.

For customers of stores in Bulgaria (physical stores and e-shop), the organizers of the loyalty program “Tommy Hilfiger Loyalty Program” (hereinafter “Program”) are the companies SARKK BULGARIA EOOD and SARKK ROM TRADING SRL.

For customers of stores in Romania (physical stores and e-shop), the organizer of the loyalty program “Tommy Hilfiger Loyalty Program” (hereinafter “Program”) is SARKK ROM TRADING SRL.

For customers of stores in Cyprus (physical stores and e-shop), the organizers of the loyalty program “Tommy Hilfiger Loyalty Program” (hereinafter “Program”) are the companies SARKK S.A., SARKK LIMITED and HAWKEYE HOLDINGS LIMITED.

TERMS AND CONDITIONS

We inform you about the general terms and conditions of the “Tommy Hilfiger Loyalty Program” (hereinafter “Program”).
Each Program is managed by the company you make transactions with, as defined above and applies exclusively for customers of stores in the corresponding jurisdiction. The points and the benefits are not compatible with or transferrable to loyalty programs managed by PVH Corp. in other markets.
Accordingly, each of the aforementioned companies, is exclusively responsible for the processing of personal data and the compliance with the law regarding the data protection in the context of the Program.
The participants in the Program must respect the present General Terms and Conditions (hereinafter “Terms”).
The subscription as a member is free and does not require any purchase of products.

1. GENERAL TERMS OF PARTICIPATION

1.1 The participation in the Program is exclusively intended for natural persons-individuals, who are 18 years old or older, are residents of countries where the stores operate, and have a valid e-mail account. The participation of legal entities, associations or other forms of collective organization is not allowed. The membership cannot be used for purposes of resale or speculation.
1.2 The membership is strictly personal and personalized. Only the subscribed member can make use of the advantages connected to his/her account. The benefits are neither transferred to third parties nor exchanged for cash.
1.3 Only one (1) membership per person is allowed. The subscription is made using only one (1) registered email address. The use of more email addresses to create multiple accounts is prohibited. The organizer of the Program reserves the right to terminate the membership of a member if such activity is detected.
1.4 To become a member, you must fill in the mandatory fields of the subscription form.
1.5 The subscription can be made in the electronic stores of the Organizers or at selected Tommy Hilfiger stores, including scanning the QR code found at the sales points.
1.6 You are responsible for keeping your contact details (email, telephone number) up to date, so that they remain accurate and updated.
1.7 The Organizer reserves the right to refuse the participation of any person who does not fulfil the criteria of the present Terms.
1.8 By subscribing to the Program, the member automatically accepts the present Terms.
1.9 The present Terms may be amended. For significant changes, the Organizer will notify you in advance via email or through the electronic shops of the Organizers. By continuing to use the membership after the changes are in effect, you accept the updated Terms.

2. WHAT IS THE PROGRAM

2.1 The Program is a personalized loyalty program including a point collection system, membership tiers (Milestones), exclusive benefits and offers. If the members chooses to give his/her consent, he/she may receive newsletters and commercial communications with personalized suggestions or invitations to events. Members may be informed about their current status (points and Milestones) and their corresponding benefits directly through “My Account”.
2.2 As a member of the Program, you collect points for every selectable purchase (not including shipping and handling costs) you make online and in selected stores, as well as through specific activities and interactions with Tommy Hilfiger. The points contribute to your Milestone and allow you to reach new tiers and gain access to exclusive benefits and rewards. The points or benefits you collect are personal, non-transferrable to other persons or members and cannot be exchanged for cash. You may find your total points in “My Account” at any time.
2.3 The points you have collected for purchases will be removed from your total points once you return the product.
2.4 Depending on your Milestone, you are entitled to specific benefits, which may include:
• Welcome offer: Once you subscribe to the Program for the first time, you will automatically receive a welcome offer. This offer applies once and only for new members.
• Birthday gift: We wish to celebrate your birthday with you. Should you give us your date of birth (day, month), you will receive a special birthday surprise. This birthday gift is given once per calendar year.
• Early access to offers or collections: Depending on your Milestone and your interaction with the Tommy Hilfiger services, you may receive invitations for early access to offers or new collections.
• Personalized offers: Depending on your Milestone and your interaction with the Tommy Hilfiger services, you may be eligible for personalized offers.
• Access to members-only events: Depending on your Milestone, you may receive invitations to exclusive events.
• Other benefits: The Program may include additional benefits such as free shipping, special discounts, or other services announced to members.
2.5 The benefits you are granted based on your Milestone may be redeemed in all participating stores or online, unless you are notified otherwise upon granting the benefit.
2.6 We reserve the right, at any time, to amend, add or terminate ways to collect points and change the number of points or benefits you earn. For any significant change you will be notified in advance through our website or email pursuant to the applicable legislation.
2.7 It is mandatory to give your email address for your subscription to and the participation in the Program. To earn points, you must give your email address before you complete your purchase in the e-shop or the physical stores. Once the receipt is issued or the order is completed, the retroactive crediting of points is not possible.
2.8 The members receive or earn their member benefits from the date of their subscription to the Program. No previous transaction or interaction fulfils the requirements to receive or earn member benefits.

3. EXPIRY OF POINTS AND BENEFITS

3.1 You will be notified of the expiry date of any benefits once you receive it.
3.2 Your Milestone is based on the points you have earned. Once you reach the required limit, you automatically unlock the next Milestone and its benefits.
3.3 You may find information about your Milestone, your total points and the available benefits you have collected at any time in “My Account”.
3.4 The points you have collected for purchases have a specific duration of validity, as defined in the current details of the Program.
3.5 The points you have collected by filling in your profile data remain active for as long as the data is kept in your account unless it is otherwise defined in the current expiry rules.

4. USE OF MEMBERSHIP

4.1 Your membership is personalized and only for your own use. You are responsible for keeping the confidentiality of your access code and your account and fully liable for all activities made using your access code or account. You must promptly notify the Tommy Hilfiger group of any unauthorized use of your membership or your sign-in data or any other security violation.
4.2 It is explicitly forbidden to:
• Use your account, benefits or offers for commercial, resale or profit-making purposes.
• Transfer, sell or exchange (or try to do so) your rewards or exclusive promotional offers for members.
4.3 The cancellation and resubscription to the Program many times within twelve (12) months in order to obtain multiple same or similar benefits of a member is prohibited. The Organizer reserves the right to terminate your membership if such activity is detected.

5. YOUR RIGHT TO TERMINATE THE MEMBERSHIP

5.1 You may terminate your participation in the Program at any time either through the settings of your account or by contacting the Customer Service team.
5.2 Should you cancel your membership, the Program will no longer be accessible to you and you will not be able to use services provided to members. You will also lose all the benefits you had received as a member. By cancelling your account you permanently lose all your points and benefits you have collected. You have the right to subscribe anew to the Program in the future. However, keep in mind that the previously obtained benefits or points will not be transferred to your new membership.

6. CANCELLATION OF MEMBERSHIP AND CHANGES TO THE PROGRAM

6.1 The Organizer reserves the right to terminate your membership with immediate effect should you violate the present Terms, commit any fraudulent activity or use the Program for illegal or unauthorized purposes. In this case, all points and benefits are automatically lost.
6.2 We reserve the right to revoke some or all points or benefits from your membership if we realize that you obtained them through mistake, suspected fraud or deception, or in any other way that is not allowed or is considered illegal or contrary to the present Terms.
6.3 If we terminate your membership pursuant to the provisions 6.1 and 6.2, you will lose all your accumulated points and benefits from your membership.
6.4 We may make small changes to the present Terms. You are advised to check regularly these Terms to make sure that you understand the current Terms in effect regarding your membership.
6.5 The Organizer reserves the right to terminate the current benefits and promotional activities at any time. When required by the applicable law, we may withdraw current benefits and promotional activities only for justified or business reasons, and we will notify you via email to the extent and as soon as possible. The membership in the Program shall never be exchanged for cash and does not give you the right to monetary consideration.

7. PERSONAL DATA PROTECTION

The processing of your personal data in the context of your participation in the Program is governed by the Information regarding the Personal Data Protection, which you may read here.

8. OUR CONTACT DETAILS

For any questions regarding the Program or the present Terms, you may contact us:

Greece
SARKK S.A.,
67 Tzavella & Mesogeion Ave, 152 31, Halandri
Call center: +30 211 1764600
Email: tommy.contact@sarkk.gr

Bulgaria
SARKK BULGARIA EOOD
Mladost 4 District, Building 12, Entrance 1, Floor 2,
Business Park Sofia , 1766 , Mladost Region, Sofia
Email: tommy.contact@sarkk.bg

Romania
SARKK ROM TRADING SRL
Calea Floreasca 246c (Cladirea sky tower), Floor 34th,
Sector 1, Bucharest
Email: tommy.contact@sarkkrom.ro

Cyprus
SARKK LIMITED
11 Bouboulinas Street , 2nd Floor
PC 1060 Nicosia
Call Center : +357 22054151
Email: tommy.contact@sarkk.cy

HAWKEYE HOLDINGS LTD
Tribuine House 10 Skopa Street
PC 1075 Nicosia
Call Center : +357 22054151
Email: tommy.contact@sarkk.cy

9. DISCLAIMER AND LIMITATION OF LIABILITY

9.1 The Organizer shall make all efforts possible to ensure the smooth operation of the Program. However, the Organizer does not guarantee that the Program will always be available, uninterrupted or without errors.
9.2 To the extent allowed by the applicable law, the Organizer is not liable for any direct, indirect, accidental or subsequent damage arising from the use or the failure to use the Program.

10. MISCELLANEOUS

10.1 If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue to be fully effective.
10.2 The present Terms constitute the full agreement between you and the Organizer regarding your membership in the Program.

11. APPLICABLE LAW AND JURISDICTION

11.1 The present Terms are governed by the Greek Law. This choice does not deprive the member of the protection granted by the provisions of the law of the country of his/her permanent residence, which cannot be derogated from by agreement.
11.2 If the member wants to bring an action against the organizer for any litigation arising from the present Terms or his/her participation in the Program, he/she may choose to bring the action either in the courts of the country of his/her permanent residence or the courts of the country in which the organizer has its headquarters.
11.3 The organizer may bring an action against the member only in the courts of the country in which the member has his/her residence at the time the action is brought.

Last update: October 2026